Letter from Scott Patterson

Founder and CEO of Tumble

Hello,

I know some of you may not have had the smoothest experience with Tumble in the past. We've listened closely, and we've made real changes. If you are a regular user of Tumble thank you for your continued support!

What's new:

  • We've upgraded our systems to improve consistency and reliability.
  • Our support and scheduling tools have been streamlined so you always know when we're available.
  • We will be launching a new product allowing you to overnight your laundry by sending it out in the evening and scheduling delivery back in the morning at your specified time.
  • You can find when Tumble Pros are available in your area through your home screen by selecting "Tumble Pro Availability" in the Tumble app.
  • We've introduced robotics to the process — see for yourself in the video below. These robots work alongside our Tumble Pros allowing them to be more productive and thrive through the service.

These improvements mean faster turnarounds, more reliable service, and the kind of laundry experience we originally set out to create.

Special Welcome Back Offer

To welcome you back, or thank you for continuing to use Tumble, I'd like to offer you a free order. Just use promo code FREELAUNDRY when you order.

Thank you for giving Tumble another try — we're excited to show you how far we've come. If you need another Tumble bag, please use form below.

Please let me know or our customer support staff if you have any questions or feedback on the service. It is your feedback that shapes this service.

Warmly,

Scott Patterson

Founder & CEO, Tumble

same-day laundry delivery service

Wash & Fold Laundryin San Francisco

San Francisco wash and fold pickup and delivery starting at $35, with same-day orders typically back in 4 hours or less.

 

How It Works

How it works

As seen on

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Customers love us

Join thousands of people using Tumble today!

Pickup in minutes not hours

Never do laundry again

Fill your bag with 6-7 loads of laundry (about 50lbs). If it fits in the bag, we'll clean it! Your bag enables order tracking, ensuring safe and speedy delivery of your fresh laundry.

Get started for only $40

Premium laundry treatment

Premium service tailored to you

With customizable laundry instructions and a network of vetted laundry professionals, you'll always know where your clothes are and can communicate directly with our laundry pros.

Pickup in minutes not hours

Front door pickup and delivery typically in 4 hours or less

A driver will pick up your laundry in under 30 minutes and return your laundry cleaned and folded, typically in 4 hours or less.

Frequently Asked Questions

There are several reasons why Tumble is the superior choice for your laundry needs:
  • Time-Saving: Studies indicate that people spend around 9 hours monthly doing laundry. Tumble reclaims this time for you, allowing you to focus on work, family, hobbies, or relaxation.
  • Convenience: Forget about buying laundry detergents or fabric softeners, or walking for several blocks to a crowded laundromat. Tumble takes care of everything, with an on-demand pick-up and delivery service that eliminates the need to leave your home.
  • Cost-Effective: When considering the hidden costs of home laundry - water, electricity, detergents, appliance wear and tear, and your valuable time - Tumble emerges as an affordable solution.
  • Quality Care: We use commercial-grade machines and professional processes to ensure top-notch care for your clothes, often outperforming typical home washing.
  • Eco-Friendly: Tumble's commercial-grade machines consume less water and electricity per pound of laundry than most household units, making us a greener choice.
  • Stress-Free: Take laundry off your to-do list and let our professionals handle it.
  • Tumble charges per bag, not per pound. Each bag holds up to 60 pounds of laundry. On-demand orders cost $55 per bag, or choose flexible timing for as low as $35.
  • Get your first on-demand order for $40 with promo code BYELAUNDRY.
  • Tumble's service ensures your laundry is expertly handled, from cleaning to folding, and delivered back to you. Our wash-and-fold pricing beats all other laundry delivery services— and even most drop-off laundromats.
Each Tumble bag holds a substantial 50 to 60 pounds of laundry, comparable to two large laundry hampers, or 6 to 7 regular loads in a residential washer.
Your peace of mind is paramount at Tumble. Your laundry is expertly handled by a network of vetted laundry professionals. From pickup to delivery, you'll always know where your clothes are, and your laundry is insured during transit by our transportation network partner.
Our app features real-time tracking, customizable laundry instructions, and a network of vetted laundry professionals. You have direct access to your laundry professional throughout your order. Feel free to give them specific instructions on how you prefer your laundry to be done.
Our average pickup time is under 30 minutes, with a round trip typically in 4 hours or less. We achieve this by processing your laundry locally and employing a flexible on-demand workforce.
Tumble operates an on-demand model powered by our network of dedicated laundry professionals. While we don't have fixed operating hours, most of our laundry pros typically accept orders between 7am to 8pm. This helps them complete and deliver your laundry typically in 4 hours or less. If no laundry professionals are available to accept your order, it won't be processed and we recommend trying again soon when more laundry pros are available.
After you order a free Tumble bag, we promptly ship it to you via USPS Priority. Most customers receive their bags within a day or two. However, on occasion and depending on postal service delays, it might take a few extra days. Rest assured, we're committed to getting your Tumble bag to you as quickly as possible so you can start enjoying our superior laundry service.
Tumble provides laundry pickup and delivery across 30+ San Francisco neighborhoods including the Mission District, Castro, SOMA, Marina, Pacific Heights, Nob Hill, Richmond, Sunset, and more. Check our San Francisco laundry service page for full coverage details.
Tumble's wash and fold service in San Francisco starts at $35 per bag with flexible scheduling, or $55 for same-day on-demand pickup and delivery. Each bag holds up to 60 lbs — about 6 to 7 home loads. Unlike per-pound services, our flat per-bag pricing means no surprises. See our pricing page for details.
Tumble On-Demand is currently available in San Francisco, CA, and will be expanding to other major cities soon. Sign up to be notified when we're in your area!

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