Letter from Scott Patterson
Founder and CEO of Tumble
Hello,
I know some of you may not have had the smoothest experience with Tumble in the past. We've listened closely, and we've made real changes. If you are a regular user of Tumble thank you for your continued support!
What's new:
- We've upgraded our systems to improve consistency and reliability.
- Our support and scheduling tools have been streamlined so you always know when we're available.
- We will be launching a new product allowing you to overnight your laundry by sending it out in the evening and scheduling delivery back in the morning at your specified time.
- You can find when Tumble Pros are available in your area through your home screen by selecting "Tumble Pro Availability" in the Tumble app.
- We've introduced robotics to the process — see for yourself in the video below. These robots work alongside our Tumble Pros allowing them to be more productive and thrive through the service.
These improvements mean faster turnarounds, more reliable service, and the kind of laundry experience we originally set out to create.
Special Welcome Back Offer
To welcome you back, or thank you for continuing to use Tumble, I'd like to offer you a free order. Just use promo code FREELAUNDRY when you order.
Thank you for giving Tumble another try — we're excited to show you how far we've come. If you need another Tumble bag, please use form below.
Please let me know or our customer support staff if you have any questions or feedback on the service. It is your feedback that shapes this service.
Warmly,
Scott Patterson
Founder & CEO, Tumble
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Customers love us
Join thousands of people using Tumble today!
Never do laundry
again
Fill your bag with 6-7 loads of laundry (about 50lbs). If it fits in the bag, we'll clean it! Your bag enables order tracking, ensuring safe and speedy delivery of your fresh laundry.
Get started for only $40
Premium service
tailored to you
With customizable laundry instructions and a network of vetted laundry professionals, you'll always know where your clothes are and can communicate directly with our laundry pros.
Front door pickup and
delivery typically in 4 hours or less
A driver will pick up your laundry in under 30 minutes and return your laundry cleaned and folded, typically in 4 hours or less.
Never do laundry again
Fill your bag with 6-7 loads of laundry (about 50lbs). If it fits in the bag, we'll clean it! Your bag enables order tracking, ensuring safe and speedy delivery of your fresh laundry.
Get started for only $40
Premium service tailored to you
With customizable laundry instructions and a network of vetted laundry professionals, you'll always know where your clothes are and can communicate directly with our laundry pros.
Front door pickup and delivery typically in 4 hours or less
A driver will pick up your laundry in under 30 minutes and return your laundry cleaned and folded, typically in 4 hours or less.
Frequently Asked Questions
- Time-Saving: Studies indicate that people spend around 9 hours monthly doing laundry. Tumble reclaims this time for you, allowing you to focus on work, family, hobbies, or relaxation.
- Convenience: Forget about buying laundry detergents or fabric softeners, or walking for several blocks to a crowded laundromat. Tumble takes care of everything, with an on-demand pick-up and delivery service that eliminates the need to leave your home.
- Cost-Effective: When considering the hidden costs of home laundry - water, electricity, detergents, appliance wear and tear, and your valuable time - Tumble emerges as an affordable solution.
- Quality Care: We use commercial-grade machines and professional processes to ensure top-notch care for your clothes, often outperforming typical home washing.
- Eco-Friendly: Tumble's commercial-grade machines consume less water and electricity per pound of laundry than most household units, making us a greener choice.
- Stress-Free: Take laundry off your to-do list and let our professionals handle it.
- Tumble charges per bag, not per pound. Each bag holds up to 60 pounds of laundry. On-demand orders cost $55 per bag, or choose flexible timing for as low as $35.
- Get your first on-demand order for $40 with promo code BYELAUNDRY.
- Tumble's service ensures your laundry is expertly handled, from cleaning to folding, and delivered back to you. Our wash-and-fold pricing beats all other laundry delivery services— and even most drop-off laundromats.
There's more to love in the app!
